Terms and Conditions

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE REGISTERING FOR OR USING THE SCROOGE WALLET SERVICE AS THEY FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND SCROOGE WALLET SUCCESS INTERNATIONAL INC. IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE REGISTERING FOR OR USING THE SCROOGE WALLET SERVICE AS THEY FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND SCROOGE WALLET SUCCESS INTERNATIONAL INC.

These Terms and Conditions, including any policies or schedules referenced to herein (together the “Agreement”), is a legal agreement between you and Scrooge Wallet Success, Inc. (“SWS”) for the provision and use of the Scrooge Wallet Services. By subscribing and participating in, or by continuing to use the Scrooge Wallet Services, you are deemed to have made an affirmative statement of your unconditional acceptance of the terms and conditions of this Agreement. If you do not agree to be bound by this Agreement, do not proceed to register for or continue to use the Scrooge Wallet Services. 

1. THE SCROOGE WALLET SERVICES 

1.1. SWS provides mobile money transfer and payment services whereby customers such as you may use their mobile device to, among other things, make deposits, transfer funds, make payments for products and services, and withdraw cash at participating agents and merchants using their Scrooge Wallet Success account (the “Scrooge Wallet Services”). Additional information regarding the use and functions of the Scrooge Wallet Services may be found at www.scroogews.com. 

1.2. Scrooge Wallet Services are available to all subscribers of a licensed mobile network operator Internationally as determined by SWS in its sole discretion thereof and upon completion of the SWS registration form and acceptance of the terms and conditions of use of the services. You may visit a Scrooge Wallet Success agent to register an Account. SWS may in its absolute discretion restrict, refuse to register, or revoke the registration of any person. SWS may, in its absolute discretion, restrict, refuse to register or revoke the registration of any person without any need for prior notice and/or explanation. It should be noted that when submitting an online application, signifying acceptance of the Terms and Conditions has the same effect as a written signature on an Account application form.

Your Account is linked to one mobile number and that mobile number represents your Account number.

1.3. SWS may impose limits on the amount of funds transferable per transaction or within specified time periods and the total amount that may be held in your account, as well as 

create other restrictions or requirements regarding the use of, and eligibility to use, the Scrooge Wallet Services. 

1.4. To provide the Scrooge Wallet Services, SWS, the Scrooge Wallet Success agents, merchants and service providers will collect and use information about you, including your personal information. By using the Scrooge Wallet Services, you acknowledge and agree that SWS and the Scrooge Wallet Success agents, merchants and service providers may share and use your personally identifiable information between and among SWS, the Scrooge Wallet Success agents, merchants, and service providers, including your mobile service providers i.e. Digicel, BMobile, ENet, One Communication, Moreover, you acknowledge and agree that SWS shall have the right to monitor your account usage and may disclose personal information to law enforcement or investigative agencies, or competent governmental or regulatory agencies, to the extent required by law or regulation, to assist in the prevention, detection, or prosecution of criminal activities (e.g., money laundering).

1.5. Customers will be informed from time to time of any additional features of the Scrooge Wallet Services that may be offered by SWS, and where necessary, the applicable means 

or requirements to activate any such features.

1.6. You acknowledge and agree that SWS may treat the records of the Scrooge Wallet System as conclusive evidence of the amount of E-money at any time standing to the credit of your Account.

1.7. By utilizing the AutoPay, you understand and agree that you are authorizing SWS to 

automatically charge your renewal amount and any add-on charges (if applicable) to your account. Any available funds in your account will be used first and if you do not have sufficient funds, you understand and agree that your payment will fail. You understand and agree that SWS may discontinue processing of recurring charges if SWS is unable to secure funds from your Scrooge Wallet Success Account for the payments you have authorized due to, but not limited to, insufficient funds, or insufficient or inaccurate information provided.

1.8. Pursuant to Clauses 1.6 and 1.7, you understand and agree that SWS will not be liable to you, if an AutoPay transaction fails for any reason whatsoever including without limitation insufficient balance in the Scrooge Wallet Success account, a biller’s inability to process a payment, system failure, etc. SWS does not give any representation or warranty-whether express, implied, statutory, or otherwise – as to description, quality, merchantability, completeness, non-infringement, or fitness for a particular purpose of the AutoPay service. 

Specifically, SWS does not represent, warrant, or guarantee that the operation of the AutoPay service will be uninterrupted or error-free.

1.9. You understand and agree that SWS will not be liable for any claims, damages, or other losses, resulting from your failure to use the AutoPay service as intended, your failure to provide accurate and complete information to enable SWS to process your payment properly, a biller’s rejection or failure to process a transaction, loss of data in transmission or termination or suspension of the AutoPay service.

2. STARTING AND MAINTAINING A SCROOGE WALLET SUCCESS ACCOUNT 

2.1. To open a Scrooge Wallet Success account, you must: 

a) be eighteen (18) years or older with full legal capacity to enter binding 

legal contracts or have a cosigner; 

b) have an active mobile service

c) Scrooge Wallet Success Inc. Registered Customer Terms & Conditions 

d) provide all the required documentation, including but not limited to your 

passport or National ID Card (which will be copied) and proof of address and 

e) accept the terms and conditions. 

2.2. SWS reserves the right to reject any application if any of the account opening 

requirements are not complied with or if you fail to provide us with satisfactory proof of 

identification and address.

2.3. You agree not to provide any false, inaccurate, incomplete or misleading information and accept that such behaviour may constitute a criminal act.

2.4. You have an obligation to ensure that your registration details are kept fully up to date. Scrooge Wallet reserves the right to request further information pertaining to your Scrooge Wallet Success account at any time and your failure to provide such information may result in limitation on your use of the services, suspension or termination of your Scrooge Wallet Success account.

2.5. Using your Scrooge Wallet Success account to conduct transactions on behalf of another person is prohibited and may expose you to criminal liability. You may not use, or permit the use of your Scrooge Wallet Success account, to carry out any transactions on behalf of any other person.

2.6. Notwithstanding the generality of the foregoing, a parent or legal guardian may open and maintain a Scrooge Wallet account in parent or guardian’s name for and on behalf of a minor and the parent is responsible for all use of such Scrooge Wallet accounts.

3. SECURITY

3.1. You will use a Personal Identification Number (“PIN”) to access the Scrooge Wallet Services and your Scrooge Wallet Success account. You hereby acknowledge and agree to safeguard the confidentiality of your PIN and not to disclose your PIN to anyone. 

3.2. You acknowledge and agree that you shall be solely responsible for the security and safety of your PIN and that SWS shall not be liable in any way for any disclosure of your PIN to any third party and you hereby agree to hold SWS harmless from all losses that arise from any PIN disclosure.

3.3. You are responsible for all instructions given to Scrooge Wallet in relation to your account and SWS shall deem each correct PIN entry as the initiation of a transaction being performed by the legitimate owner of the Scrooge Wallet account and shall regard all such transactions as validly performed by you.

4. TRANSACTIONS AND RECORDS

4.1. You are strictly responsible for all transactions conducted on your Scrooge Wallet Success account. You must ensure that your mobile device and your PIN are always secure. Loss of your mobile device and any access or use of your Scrooge Wallet Success account by someone other 

than you or loss or disclosure of your PIN to others, should be immediately reported to 

Scrooge Wallet via its Call Centre number.

4.2. You acknowledge and agree that the SWS may treat the records of the Scrooge Wallet system as conclusive evidence of the amount of the funds held in your Scrooge Wallet Success account and that the SWS is not bound to make any independent investigation of your credit balances.

4.3. Subject to the provisions of this Agreement, and with certain limitations identified herein such as governmental or law enforcement action regarding your Scrooge Wallet Success account, the funds in your Scrooge Wallet account are redeemable at any time and shall be disposed of only in accordance with your instructions given through the Scrooge Wallet system. You 

acknowledge and agree that SWS is not a bank or a deposit-taking institution and 

assumes no responsibility for such instructions.

5. FEES FOR THE SCROOGE WALLET SERVICES 

5.1. You will be charged for your use of the Scrooge Wallet Success services at rates established by SWS. All Scrooge Wallet charges are denominated in your local currency by default unless selected otherwise for USD account or Crypto and are set out in a separate Schedule of Charges, available online at www.scroogews.com.

5.2. Upon completion of a transaction utilizing funds from your Scrooge Wallet account, the 

Scrooge Wallet Services fee will be charged and deducted from your Scrooge Wallet account and, where applicable, will be inclusive of the VAT at the rate set by the Government.

5.3. The Scrooge Wallet Services fees and charges are subject to change from time-to-time at SWS’s sole discretion. If SWS increases or introduces new charges, details will be made available prior to implementation.

6. NO INTEREST - YOU ACKNOWLEDGE AND AGREE THAT NO INTEREST WILL BE PAID ON ANY FUNDS IN YOUR MOBILE MONEY ACCOUNT UNLESS PLEDGED TO OUR FIXED DEPOSIT INVESTMENT PROGRAM.

7. SUSPENSION AND TERMINATION OF THE SCROOGE WALLET SUCCESS ACCOUNT 

7.1. SWS reserves the right to suspend or terminate the Money Services and/or this 

Agreement immediately if you use the Scrooge Wallet Services or your Scrooge Wallet Success account in breach of this Agreement. 

7.2. SWS may suspend or terminate your account if it has been inactive for a period of three (3) months, or such other time as may be prescribed from time-to-time. In the event of account suspension or termination for reason of inactivity, SWS shall archive your account and all non-promotional funds and advise to recycle the mobile telephone number associated with your Scrooge Wallet Success account as required by law. 

7.3. You may request at any time that your account be closed by giving written notice to SWS through its Call Centre or online via SWS’s website.

7.4. SWS may, at its discretion, close your account at any time for any reason upon giving one (1) week’s notice to you and making reasonable attempts to reach you via SMS. 

7.5. This Agreement terminates automatically upon the death of the registered customer. In 

which case next of kin will be entitled to claim funds in the account provided that the requisite legal documents have been submitted.

7.6. None of the foregoing actions in this Section 7 of the Agreement will cause you to lose any money held to your Scrooge Wallet account. The funds can be claimed by: 

(i) an application for a refund written to SWS; 

(ii) provision of valid identification; and 

(iii) provision of proof of your registration or ownership of the Scrooge Wallet Success account to be redeemed.

8. GOVERNMENTAL OR LAW ENFORCEMENT ACTION AGAINST THE SCROOGE WALLET SUCCESS ACCOUNT 

8.1. You hereby expressly consent and authorize SWS to disclose any transaction data or information pertaining to your Scrooge Wallet Success account to any law enforcement, investigative or regulatory authority. 

8.2. You acknowledge and agree that where your Scrooge Wallet Success account is determined by a competent governmental, judicial or law enforcement authority to contain the proceeds of any criminal or money laundering activities, SWS may be required by law to surrender the funds in your Scrooge Wallet Success account as directed by such authority. IF SWS IS REQUIRED TO TURN OVER THE FUNDS IN YOUR SCROOGE WALLET SUCCESS ACCOUNT TO A GOVERNMENTAL AUTHORITY, YOU ACKNOWLEDGE AND AGREE THAT SWS IS NOT RESPONSIBLE TO YOU REGARDING THE RETURN OF SUCH FUNDS. 

8.3. You acknowledge and accept that SWS shall report any suspicious account activity to the relevant law enforcement authority and that SWS may be compelled by law to suspend and/or freeze your Scrooge Wallet Success account or decline to execute your transaction requests if there are grounds to suspect that an account has been or is being or may be used to receive or send funds in connection with any criminal, fraudulent or other similar activity. 

9. WARRANTY DISCLAIMER 

9.1. SWS does not warrant that all the functionality of the Scrooge Wallet Services will always be available. SWS may withdraw any functionality of the Scrooge Wallet Services at any time. SWS makes no representations or warranties as to continuous, uninterrupted or secure access to the Scrooge Wallet Services, which may be affected by factors outside SWS’s control, or may be subject to periodic testing, repair, maintenance or upgrades.

9.2. SWS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. SWS MAKES NO 

WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE.

10.LIMITATION OF LIABILITY 

10.1. SWS is not liable for any direct, indirect, incidental, exemplary, consequential, special or punitive damages or losses relating to the Scrooge Wallet Services or this Agreement. 

Furthermore, SWS, the Scrooge Wallet Success agents, merchants and service providers (and their officers, employees, contractors and agents) will not be liable to you or anyone else for any claims, costs, damages, losses or other liabilities of any kind arising in any way from the Scrooge Wallet Services. SWS, on behalf of itself and the Scrooge Wallet Success agents, merchants and service providers, specifically disclaims all liability for any damages or 

losses, including, without limitation, direct, indirect, consequential, special, incidental or 

punitive damages deemed or alleged to have resulted from or caused by but not limited 

to: 

a) transactions made to unintended recipients or payments made in incorrect 

amounts due to the input of incorrect information by you; 

b) transactions made from your Scrooge Wallet Success account by an unauthorized third party who passes all identity and verification checks; 

c) any fraud, deception or misrepresentations by any person, whether the person 

has been verified; 

d) any damages resulting from a recipient’s decision not to accept or record a transaction made through the Scrooge Wallet Services system; 

e) (v) failure of any other telecommunications or data transmission system other 

than the Scrooge Wallet Success system; and 

f) any result of any acts of government or regulatory authorities, any act of God 

or force majeure.

10.2. This Section creates rights and obligations that SWS, the Scrooge Wallet Success agents, merchants, and service providers can each enforce as an affirmative defence or otherwise.

10.3. If, despite the foregoing, any liability is assessed against SWS, Scrooge Wallet Success agents, merchants and service providers (and their officers, employees, contractors and agents), such liability shall not exceed the maximum account balance limit in force for any single event or series of events. 

10.4. You acknowledge that the Scrooge Wallet Success agents, merchants and service providers are independent contractors and that SWS shall not be liable for their acts or omissions.

11.INDEMNIFICATION. - You will indemnify and hold harmless SWS and its affiliates, the 

Scrooge Wallet Success agents, merchants and service providers from and against all claims, costs, losses, damages, judgments, and other expenses arising out of: 

(i) your actual or alleged breach of this Agreement; or 

(ii) your illegal, fraudulent, or improper use of the Scrooge Wallet Services including fraud. 

12.DISPUTES 

12.1. SWS’s Customer Care Manager shall handle all complaints in accordance with SWS’s standard complaint handling procedures. The parties shall attempt to resolve all disputes

by SWS’s dispute resolution process, and you hereby agree to fully participate in that 

process.

12.2. Any dispute arising out of or in connection with this Agreement that is not resolved by SWS, or the dispute resolution process shall be resolved by arbitration by a single arbitrator to be appointed by agreement between you and SWS. Such Arbitration may be initiated by either party upon the conclusion of the dispute resolution process. No arbitration may be initiated by you more than 60 days after the conclusion of the dispute resolution process. The determination of the arbitrator shall be final, conclusive and binding upon you and SWS.

12.3. Each party waives its rights to a trial by jury of all claims related to this Agreement. All claims between the parties related to this Agreement will be arbitrated individually and 

the parties will not consolidate or seek class treatment for any claim.

13.INTELLECTUAL PROPERTY- All intellectual property rights in the Scrooge Wallet Service, including but not limited to trademarks and logos, are the sole property of SWS and/or the Scrooge Wallet Success agents, merchants, or its third-party service providers and any unauthorized reproduction, modification, distribution or republication of such materials or intellectual property, without the express prior written consent of SWS is strictly prohibited. 

14.FORCE MAJEURE - SWS shall not be liable to you for any delay or failure to perform its obligations under this Agreement because of civil disorders, strikes, labour disputes, equipment or system availability delay or failure, fires, floods, acts of God, government or regulatory intervention, or without limiting the foregoing, any other causes not within SWS’s control.

15.NOTIFICATIONS - SWS may use text messages or any other reasonable means of 

notice to you regarding variations of charges, terms, pricing plans, your Scrooge Wallet Success account, transactions or other matters regarding this Agreement or the Scrooge Wallet Services. SWS may use text messages or any other reasonable means of notice to you regarding any matter relating to this Agreement. 

16.MISCELLANEOUS PROVISIONS 

16.1. You must not use the Scrooge Wallet Services for the receipt of or payment for goods or services that offend or circumvent any law including without limitation narcotic drugs, firearms, obscene or pornographic material or services, participation in pyramid or Ponzi schemes, infringement of third-party intellectual property rights or illegal gambling. 

16.2. You may not transfer any rights or obligations you may have under this Agreement.

16.3. The Scrooge Wallet Services are void where prohibited by law. If any part of the Agreement is found to be unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain enforceable according to its terms. The failure to enforce any term of this Agreement on one occasion shall not prevent enforcement on any other occasion or the enforcement of any other term.

16.4. This Agreement (including any policies or schedules referenced to herein) constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior terms whether made orally or reduced to writing. SWS may amend, update or replace these terms and conditions of this Agreement or policies affecting your usage of the Scrooge Wallet Services from time to time and your continued.

Use of the Scrooge Wallet Services shall be deemed to be your acceptance of all such varied terms and conditions or policies. If you wish to review a copy of the Agreement, it may be found on the SWS website.

17.CONTACT SWS - If you have any questions about the Scrooge Wallet Services, 

please visit www.scroogews.com or call SWS’s Customer Care number from your 

mobile device.